BUSINESS PROCESS OUTSOURCING
Service more customers and expand business reach with virtual desktops for BPOs
SECURE DESKTOPS FOR AGENTS ANYWHERE
Suranic’s cloud desktops can help drive agent productivity, lower capital expenditures and increase customer confidence in the security, compliance and availability of services. Scale new desktops in minutes or hours, not days, and rapidly turn over training centers to get new agents up to speed quickly without heavy reliance on IT support. This includes agents across geographies – regardless of whether they are working from a company office or remotely. Non-persistent desktop configurations combined with application streaming support customized user personas and legacy applications to ensure a pool of cloud desktops is readily available.
Suranic also offers PCI and HIPAA compliant virtual desktops to help you meet client demand for top-notch compliance and security.
CONTACT CENTER VDI BENEFITS
Service More Customers
Extend your reach by meeting the security, compliance and performance requirements your customers are demanding.
Secure Customer Data & IP
Over 100 user controls to regulate users’ ability to transfer data (i.e. copy/paste functionality, USB drives, etc.).
Save Money
Adopt work-at-home and BYOD programs to reduce the hardware, space and capital required to onboard agents.
Centralized IT Management
Focus IT on business process and customer satisfaction instead of device management and desktop support.
Improved Agent Productivity
High performance cloud desktops provide a consistent, reliable user experience to boost agent productivity.
Personalized Experience
Customize application delivery, security and controls according to job role, group or campaign (i.e. shift supervisor, agent, etc.).
Our Clients Believe in Us
Suranic SERVICES
Cloud Desktops
Let users access their desktops anytime, anywhere, from any device.
Business Insights
Deep business insights and analytics for smart, data-driven decisions.
Secure Endpoints
Simple, affordable, compliant, secure endpoint options for any use case.
Compliant Desktops
Third party audited HIPAA and PCI compliant desktops for easier compliance.
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